Introduction
At Eyal Tours, we are committed to delivering your gear safely and efficiently, no matter where you are in the world. This Shipping Policy outlines how and when your order will be delivered, including important details regarding delivery timelines and methods.
Shipping Destinations
We proudly ship worldwide. No matter your location, we aim to get your camping, hiking, fishing gear, or luggage to you quickly and reliably.
Order Processing Time
Orders are processed within 1–3 business days after being placed.
You will receive an order confirmation message after checkout.
Delivery Timeframes
Estimated delivery time depends on your location:
Local/Regional Delivery: 3–7 business days
International Delivery: 7–21 business days
Please note that delivery times may vary due to customs, local holidays, or carrier delays.
Shipping Method
All orders are shipped using trusted courier partners that support Cash on Delivery (COD). The courier will contact you before delivery whenever possible.
Cash on Delivery (COD)
We only offer Cash on Delivery as the payment method. Please ensure:
Someone is available at the delivery address to receive and pay for the package.
The exact amount is ready (if required by the courier).
Failure to accept or pay for COD deliveries may result in order cancellation and restrictions on future purchases.
Shipping Charges
Shipping costs (if any) will be communicated during checkout.
Free or discounted shipping may be offered during special promotions.
Any customs or import duties (for international orders) are the responsibility of the buyer.
Tracking Your Order
Once your order has shipped, tracking details (if available) will be provided via SMS or email.
Delivery Issues
If your order is delayed or arrives damaged:
Contact us within 48 hours at [email protected]
Provide your name, order number, and a description of the issue.
We’ll investigate and do our best to resolve the issue quickly.
Changes to This Shipping Policy
Eyal Tours reserves the right to update or revise this Shipping Policy at any time. Updates will be posted on this page with the revised effective date.
Contact Us
For any shipping-related inquiries, reach out to:
Email: [email protected]